Privacy & Legal

1. Introduction

Welcome to LoopXCell, an initiative by Amoovo ASBL. Protecting your privacy and ensuring legal transparency are fundamental to our mission. This page outlines how we collect, use, and protect your personal data, as well as our legal policies concerning the use of our website and services.

By accessing or using our website, you agree to comply with these terms. If you do not agree, please refrain from using our services.

2. Legal Information

• Company Name:Amoovo ASBL
• Registered Address:Rue des Prairies, 11/B – 4800 Verviers – BELGIUM
• Company Number:990.296
• Contact Email:claim@amoovo.com
• Applicable Laws:Our policies are governed by Belgian and European Union regulations, including the GDPR (General Data Protection Regulation).

3. Data Collection & Privacy Policy

3.1 What Data We Collect

We collect and process different types of personal data, depending on your interaction with LoopXCell:

• Basic Identification Information: Name, email, phone number, billing and shipping addresses.
• Account Information: Login credentials, purchase history, and preferences.
• Payment Information: Only necessary financial details for transactions, managed securely by third-party payment providers.
• Technical Data: IP addresses, browser type, device information, and cookies for analytics and website optimization.

3.2 How We Use Your Data

We use your data for the following purposes:

• To provide and improve our battery storage solutionsand related services.
• To manage customer accounts, orders, and after-sales support.
• To comply with legal requirements and prevent fraudulent activities.
• To optimize website functionality and user experience.
• To send updates, promotions, and company news (only with your consent).

3.3 Data Security & Protection

We take data security seriously and implement industry-standard measures, including:

• Encryptionof sensitive data.
• Access controlto limit data access to authorized personnel only.
• Regular security auditsto detect and mitigate risks.

3.4 Data Retention

We retain personal data only for as long as necessary for legitimate business purposes, legal obligations, or until you request deletion.

3.5 Your Rights Under GDPR

As a user, you have the right to:

• Accessyour personal data.
• Correctinaccurate information.
• Request deletion(under certain conditions).
• Restrict processingof your data.
• Data portability(receive a copy of your data in a standard format).
• Withdraw consentfor marketing communications at any time.

To exercise your rights, contact us at claim@amoovo.com .

4. Cookies Policy

4.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us improve functionality, personalize content, and analyze traffic.

4.2 Types of Cookies We Use

• Essential Cookies: Required for core website functionality.
• Performance Cookies: Help us understand how users interact with our site.
• Marketing Cookies: Used for advertising and personalized promotions.
• Third-Party Cookies: Used by partners like Google Analytics for tracking website performance.

4.3 Managing Your Cookie Preferences

You can modify cookie settings in your browser or use our cookie consent tool to accept or reject non-essential cookies.

5. Intellectual Property & Terms of Use

5.1 Ownership of Content

All content on this website, including text, graphics, logos, and product descriptions, is the property of Amoovo ASBL unless otherwise stated. Unauthorized use, reproduction, or modification of any content is prohibited.

5.2 User Responsibilities

By using our website, you agree not to:

• Engage in fraudulent activities.
• Distribute malware or harmful software.
• Misuse our services for illegal purposes.

5.3 Liability Limitation

Amoovo ASBL is not liable for any indirect damages, including data loss or financial losses resulting from the use of our website or products.

6. Third-Party Services & Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or content. Please review their terms before engaging with external services.

7. Changes to This Policy

We may update this Privacy & Legal notice to reflect regulatory changes or company updates. The latest version will always be available on this page.

8. Contact Information

For any questions regarding our Privacy & Legal policies, contact us at claim@amoovo.com
Last Updated: 2025/02/22